Our Leadership Team
Chris Jahrman
Chris Jahrman has over 35 years of leadership experience working for companies throughout the Northwest. He led the sales program for PEMCO Mutual Insurance Company which was named one of the best insurance companies in the United States by Forbes, Consumer Reports, and U.S. News. He has received numerous leadership and innovation awards including the first of such awards for PEMCO and for Delta Dental. He was the first Director of Patient Experience for the Delta Dental network of companies and is frequently sought out for his experience with establishing Voice of the Customer programs and transitioning call centers into true contact centers. Chris is a graduate of Franklin College, Marshall School of Business, and Seattle University’s Executive Leadership Program. He has been on the Board of Directors for the Domestic Abuse Women’s Network and Richard Hugo House, the Development Committee for Humanities Washington, and has voluntarily helped several Northwest nonprofits with developing strategic plans and operational effectiveness.
Chris lives in Federal Way with his wife, Lisa, and they have five adult children scattered about the country. In his free time, Chris is an avid published writer and has recently been featured in a short story in the Chicken Soup for the Soul series.
His passion is to help others do more than they dreamed possible.
Our Board of Directors
Susan Paine, Board Chair
Susan Paine joined the AtWork! Board in 2020. She has retired from working in the City of Seattle where she worked in a variety of management roles. She has a BA from the University of Washington and a Master’s in Public Administration from Seattle University. Susan grew up in Seattle and moved to Edmonds in 2002, in 2006 she was appointed, then elected to the Edmonds School District Board of Directors. She was elected to the Edmonds City Council in 2019. She has two grown daughters who live in the area. Susan is easily distracted by birds and other wildlife.
Wendy Kerns, Vice-Chair
Wendy Kearns is the Partner-in-Charge of Davis Wright Tremaine LLP’s Seattle office. She practices technology and intellectual property law and works with organizations of all sizes and industries on matters relating to technology products and services. Wendy graduated from Santa Clara University School of Law and prior to that held various business roles in start-up and large technology companies. She has four children in high school and college, two adult stepsons, and multiple furry children. She loves boating with her family, traveling near and far, and accumulating too many cooking grills and kitchen appliances.
Tony Massey, Vice-Chair
Tony Massey is a dynamic and accomplished professional with a wealth of experience in sales and marketing, with a record of accomplishment in driving revenue growth and building strong client relationships. Tony is a 30+ year Staffing Industry Professional and is currently Director of National Accounts for Balanced Staffing. Tony’s passion for innovation and his customer-centric approach make him a trusted advisor and a sought-after resource in the industry. With a proven ability to exceed targets and deliver exceptional outcomes. In his spare time, he spends time with his wife, children, grandchildren, and a round of Golf.
Becky Bisbee
Becky Bisbee joined the Board in 2016 after retiring from The Seattle Times, where she was the Business Editor for 16 years. She worked in a variety of reporting and editing positions at newspapers in Maryland, California, and Texas before moving to Washington in 2000. Becky graduated with a Bachelor of Science degree in Journalism from the University of Maryland. She also serves on the Board of Directors at The Arc of King County. She lives in Bellevue with her husband and daughter, who has significant intellectual and developmental disabilities. Her son lives and works in the Bay Area of California. She enjoys bicycling, hiking, gardening, and baking.
Cindy Hamra, JD, MA
Cindy Hamra is Associate Dean for Graduate Medical Education (GME) Office at the University of Washington School of Medicine. In this role, she oversees operational and administrative functions of the GME Office, including setting and implementing strategic direction. Her portfolio includes housestaff affairs, labor relations, institutional and program compliance, appointments and credentialing, orientation, the Wellness Service, position allocations, budget/finance. Cindy has spent most of her career in higher education, in teaching, training, leadership development and education management. She has a JD and MA in International Affairs from the American University.
Greg Russell
Greg Russell is a partner in the Bellevue-based law firm of Peterson Russell Kelly Livengood. For more than 30 years, Greg has represented a broad range of business clients providing a wide variety of services including external general counsel representation, corporate finance, real estate, succession planning, mergers and acquisitions, and all aspects of general business advising work. Greg is committed to being an influential and active member of society, a trusted legal advisor, and most importantly, a dedicated father and husband. He has served as a volunteer lawyer for Eastside Legal Assistance Program and has been a board member and officer with the Downtown Action to Save Housing.
Jacalyn Holsted
Jacalyn is the owner of On Point Thinking working with companies to create, develop and execute marketing content programs that provide customer experiences that delight and capture heart and mind. Following an extensive career in advertising, marketing, and account management with large technology companies and marketing agencies, Jacalyn started On Point Thinking and hosts a podcast “On Point Conversations” covering marketing and content topics. An advocate for the disability community, she lives near Fall City with her husband and daughter, who has intellectual and developmental disabilities. She is also on the board of Lee Arts Foundation funding and implementing art, music, and cultural projects in the lower Snoqualmie Valley. She enjoys yoga, nature, creating, watercolor painting, and writing.
John Hemion
Former CPA, Bank VP and Bank Consultant.
Kristin Estes
Kristin Estes joined the AtWork! board in 2018 and has been a part of the telecommunications and software industries for over 25 years. She graduated from the University of Puget Sound with a degree in business and has held leadership positions at T-Mobile, Salesforce, and other smaller start-up companies. Working with large and small teams, her focus is to create meaningful experiences and valuable products for customers. Kristin lives in the Kirkland area with her husband where they enjoy giving back to their community and local high schools. Kristin enjoys sports, travel, and spending time with their three college-aged children.
Mac Johnston
Mac Johnston joined the board in July 2025 and is a Principal Group Product Manager at Microsoft, leading teams in Trust and Security Services that protect and optimize revenue while ensuring customer experience integrity. With over 25 years of leadership experience, Mac has significantly contributed to the tech industry and financial services. Beyond his professional role, Mac is deeply committed to community service. He serves as a City Council Member for Medina, WA, volunteers with Mary’s Place, and Microsoft Employee Resource Groups. Mac also dedicates his time to the Foundation for Private Enterprise Education/Washington Business Week, where he has been involved for over two decades.
Current Board Members
Log into our AtWork! BoardSpot Portal for access to all items necessary for governance.
Board meetings are scheduled for the fourth Monday of each month at 6:00pm and are conducted virtually. AtWork! holds meetings for 10 months of the year. Board committees meet more frequently, based on their specific assignments as defined by the Board of Directors.
